How to Troubleshoot Slow Internet Speeds in the Office

Slow internet can affect productivity. Use these steps to identify and report the issue. 

Steps to Troubleshoot Office Internet Slowness 

     1. Run a Speed Test 

a. Use https://speedtest.net to check download/upload speeds. 

     2. Check for Background Usage 

a. Close apps using bandwidth (e.g., cloud sync, video calls). 

     3. Try a Wired Connection 

a. Ethernet is often faster and more stable than Wi-Fi. 

     4. Report to IT 

a. Include time of day, affected apps, and speed test results. 

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Updated on: 09/30/2025 by Nathan C