How to Set Up Microsoft 365 Email on Your Mobile Device

Setting up your Microsoft 365 email on your phone or tablet allows you to stay connected wherever you go. This guide will walk you through adding your account using the Microsoft Outlook mobile app, which is recommended for the best compatibility with Microsoft 365.


Before You Start

  • Make sure you know your Microsoft 365 email address and password.
  • If your organization uses Multi-Factor Authentication (MFA), be prepared to approve the sign-in.
  • If you have a new phone, you may need to reach out to your IT department to re-enable MFA.

Step 1 – Install the Outlook App

  1. Open the App Store (iPhone) or Google Play Store (Android).
  2. Search for Microsoft Outlook.
  3. Tap Install (or Get) and wait for the app to download.

Step 2 – Open Outlook and Add Your Account

  1. Open the Outlook app.
  2. Tap Add Account
  3. Enter your Microsoft 365 email address and tap Continue.
  4. Enter your password when prompted and tap Sign in.
  5. If MFA is enabled, complete the verification steps.

Step 3 – Allow Permissions

  • You may be prompted to allow Outlook to access your contacts, calendar, and notifications. Tap Allow to enable full functionality.

Step 4 – Start Using Outlook

  • Once your account is added, your emails, calendar, and contacts will begin syncing automatically.
  • You can switch between Mail, Calendar, and Search at the bottom of the app.

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Updated on: 08/11/2025 by Nathan C